Remember Carrds: Automating Thoughtfulness in Traditional Card Sending

In an era dominated by digital communication, Remember Carrds is bringing back the personal touch of traditional greeting cards—without the hassle. The platform allows users to schedule personalized physical cards in advance, ensuring they never miss an important date. By handling the printing, postage, and delivery, Remember Carrds removes the burden of buying supplies or remembering to send cards on time.

Teddy Chandler shared with TechBuzz how he came up with this idea to solve a problem he often faced himself. "I frequently forget friends' and family's birthdays until the day of—or even after—when it's too late to send a card or gift on time," said Chandler. "And on the rare occasions I would remember, it became a hassle to go to the store, choose a card, find the person’s address, and drop it off. I wondered if there was a solution to this exact problem. While I found some adjacent services, none were a perfect fit. So, I started exploring how it could work and sketched out a rough idea."

Chandler began reaching out to people to discuss the concept. Initially, he assumed he was the ideal customer—career-focused men with young families—so he interviewed people in the same stage of life as himself.

"However, as I spoke with mentors and friends, it became clear I was targeting the wrong audience," said Chandler. "When I started talking to mothers with young children, the core idea truly resonated and began to take shape."

At that point, many aspects of the business hadn’t been fully thought through. Chandler and his co-founder, Austin Shong, refined the product to better suit this new audience and sought further feedback. This time, the response was stronger, and Chandler and Shong started receiving specific product direction from potential users: "Could I attach a gift?" "Are these handwritten or printed?" "Will I need to select a card, or is the process automatic?"

Their input helped shape Remember Carrds into what it is today—a stress-free way to stay connected.

Finding Their Niche

Unlike other direct mail services, Remember Carrds focuses on sending physical cards triggered by specific dates or events rather than mass mailing. The founders noted that their closest competitor is a UK-based company catering to large corporations, while Remember Carrds is designed for small and mid-sized businesses (SMBs).

Initially, the startup planned to serve individual consumers but quickly pivoted to a business-to-business (B2B) approach. “We originally wanted to focus on B2C because we saw personal use cases,” noted Shong. “But after launching and gathering customer feedback, we realized there were a lot more operational aspects involved. The B2B model made more sense.”

Simplicity is key. Users choose a tiered subscription package based on the number of cards they want to send. Once set up, the user can sit back and let Remember Carrds send the cards to the people that matter to them. "We deliver handwritten cards to any number of recipients, with options to add gifts, customize the message tone, and more," said Chandler.

He continued, "Our soft launch with friends and family saw immediate success. Early users embraced the service, and as friends mentioned how it could work for their businesses, we outlined both personal and business offerings. User feedback remains our guiding star, shaping what we’ve built. We have intentionally launched without complex tech, allowing us to stay agile—quickly adapting and scaling as we learn from our users, following a true lean startup approach."

Building the Business

Currently, headquartered in South Jordan, Utah, Remember Carrds is in its early stages. While an app is in development, the team is using forms and Google Sheets to manage orders. Shong admitted that the process is still somewhat manual but emphasized plans to streamline and automate it in the near future.

“We’ve been working on it since October,” he said. “We started with friends and family, then officially began pitching and selling to customers outside our personal network in January.”

“The idea is that as businesses grow, they’ll have the flexibility to send additional cards for one-off occasions. Right now, we have different packages—ranging from 50 to 2,000 cards per subscription,” explained Shong.

Shong and Chandler previously worked together at Blip, an Orem, Utah-based self-serve digital billboard platform, before Chandler relocated to Tennessee. Despite the distance, they continued developing Remember Carrds, initially targeting realtors in Salt Lake County and Knoxville. “We’re hoping they’ll help shape the product so we can expand from there,” said Shong.

He continued, “Real estate seemed like a good starting point since agents are independent contractors, and there’s a large network of potential users who rely on strong client relationships."

Despite being a young company, Remember Carrds is already distinguishing itself by combining automation with a personal touch. By ensuring customers never miss an opportunity to connect, they’re reshaping how businesses maintain relationships.

For more information, visit RememberCarrds.com.

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